Privacy & Cookie Policy

By visiting our website or by providing us with information you are accepting the practices described in this Cookie Policy.

1. What Is A Cookie?
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

2. How Do We Use Cookies?
We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want

Cookies are either:
* Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
* Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. Persistent cookies may include Google Analytics.
Cookies can also be categorised as follows:
* Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
* Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
* Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

On: https://www.handhconcierge.com/

Google Analytics

Provided by Google.Inc and helps website owners measure how users interact/use with website content. As a user navigates between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.

WordFence
Wordfence uses cookies for three tasks:
To uniquely identify visitors shown in Wordfence Live traffic.
To track a user who was previously logged into WordPress but has logged out to ensure that Falcon cache does not show that user cached pages.
If a user has visited a unique page that allows them to bypass country blocking a cookie is set to identify that user so that country blocking does not prevent them from viewing the site.
Source: https://docs.wordfence.com/en/Wordfence_options.html#Disable_Wordfence_Cookies
Yoast

3. How To Turn Off Cookies
To ensure H&H Concierge website users’ consent is freely given, you can turn off or delete cookies already stored on your computer.
The main browsers (Chrome, Internet Explorer or Firefox for example), support this action and instructions on how to change or settings or delete cookies can be found under menu headings such as Settings, Privacy, or Tools.
A cookie preference centre, such as Cookiebot, could be a technical solution. H&H Concierge does not endorse Cookiebot.

4. Links To Third Party Websites
Third party cookies are set by someone other than the owner of the website you are visiting.
From time to time, our website may contain links to or share content with other sites and these sites may set their own cookies. If you share a link to a H&H Concierge web page (e.g social media), the platform you share it on my set a cookie on your browser.
* H&H Concierge does not accept any responsibility or liability for these third party cookies or for any data you may have collected by them . H&H Concierge does not have any control any third party cookies. You should check these site policies before submitting information.

5. Contact
If you have any questions about H&H Concierge cookie policy, please contact us on info@handhconcierge.com in the first instance.

6. Law and Jurisdiction
Your use of our Website and this policy is subject to the laws of England and Wales and the exclusive jurisdiction of the English courts regarding any disputes that may arise under it.

Dated: 15/03/2019

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